It wasn’t the kind of housecleaning the American Cleaning Institute (ACI) wanted, but in a recent five-month period 45% of the trade group’s volunteer leaders left unexpectedly. Nine cleaning industry executives told the group between November 2023 and April of this year that they had to leave the board of directors because they took new company roles or retired. Included was ACI’s vice chair, who was in line to become chair in 2025 before announcing his retirement.Normal board turnover is two or three members per year, CEO Melissa Hockstad told CEO Update.How do you keep an association on track when nearly half the board turns over? It was an immense challenge, but it was… Read More